About

Bio

John Tien previously served from 2021 to 2023 as the Deputy Secretary and Chief Operating Officer of the United States Department of Homeland Security, the third largest U.S. Federal cabinet department consisting of over 260,000 people and operating on a $105 billion budget. He is currently a Distinguished Professor of the Practice in the Sam Nunn School of International Affairs at Georgia Tech and is also a Senior Fellow at Harvard Kennedy School's Belfer Center for Science and International Affairs. He previously served in three other U.S. Presidential administrations in the National Security Council and the Office of the United States Trade Representative. Immediately prior to his time as the Deputy Secretary of Homeland Security and from 2011 to 2021, he held various senior leadership positions at Citigroup to include being the Chief Administrative Officer for Citi Global Consumer Operations and Technology and as Citi Retail Services' chief operating officer and chief technology officer for the Macy's American Express and private label credit cards. Earlier in his career, he was a United States Army officer, retiring at the rank of Colonel. From 2006-2007, he led an 1,100-soldier task force in combat in Iraq. His combat awards include the Bronze Star Medal with one oak leaf cluster, the Combat Action Badge, and the Valorous Unit Award. Throughout his Army career, he served overseas for nearly a decade, taught political science at the United States Military Academy at West Point, and was a scout platoon leader in Iraq during Operation Desert Storm. He is currently serving on a number of non-profit boards and advisory councils to include the board of councilors for The Carter Center founded by President Jimmy Carter and First Lady Rosalynn Carter. After serving as the long-time board chair for The Mission Continues, he is now on their advisory mission support board. He is a founding board member of the Avalon Action Alliance, a national veterans non-profit focused on scaling more effective ways to help veterans and first responders cope with their mental healthcare, traumatic brain injuries, post-traumatic stress, and substance abuse. He is a life member of the Council on Foreign Relations. He holds a Bachelor of Science from West Point and an Oxford Master of Arts from Oxford University where he was a Rhodes Scholar. He and his wife, Tracy, live in Atlanta where they are active supporters of the arts.

Professional Activities

International Policy and Relations

  • The Carter Center, founded by Jimmy and Rosalynn Carter - Board of Councilors (2020-2021, 2024-present)

  • The Council on Foreign Relations - active life member.

  • French American Foundation - Young Leader alumni and speaker/seminar participant.

Teaching

  • Harvard Kennedy School

  • Georgia Institute of Technology

  • Learn more about his teaching here

Veterans & Military Families

  • The Mission Continues - Mission Support Council, Board Chair Emeritus; Board Chair (2015-2019); empowering veterans to find service-oriented roles post-service.

  • Avalon Action Alliance - current: Founding Board Member; scaling healthcare solutions for veterans and first responders for mental health, TBI, and PTSD.

  • Emory University Goizueta Business School, Masters in Business for Veterans - current: Executive Partner and Ambassador

  • NASDAQ and Veterans On Wall Street (VOWS) - veterans leadership guest speaker.

Local and National Philanthropy

  • Leadership Atlanta, current member.

  • Howard and Sheri Schultz Family Foundation - Advisory Board (2019-2021).

Recognitions

  • Department of Homeland Security Distinguished Service Medal

  • United States Coast Guard Distinguished Public Service Medal

  • Military awards include the Bronze Star Medal, Combat Action Badge, Presidential Unit Citation, and Valorous Unit Award

  • West Point Historic Thayer Hotel, room dedication. As the first Asian American highest ranked military cadet (First Captain), senior public servant, and private sector veterans leader, honored in 2016 with a Thayer Hotel room dedication at the United States Military Academy, West Point. The hotel is listed on the National Register of Historic Places.

  • White House Fellow

  • Rhodes Scholar

Publications & Lecturing